Mother's Day Sale: Treat Mom to the gift of relaxation. Save up to 60% on select chairs.

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Returns & Exchanges offers a hassle-free 30 day return policy. We fully understand that returning a massage chair can be a difficult process and we aim to make it as easy as possible.

If you’re not satisfied with your purchase or no longer need it, simply get in touch with us and we’d be happy to assist in processing a return or exchange. You may obtain authorization by emailing us at support [at] or by submitting a request through our contact form. Returns/exchanges without prior authorization will not be accepted. Please read through our return, exchange, and cancellation policies below.

Return Policy

Exchange Policy

Our goal is to ensure you’re satisfied with your order but understand that’s not always possible. Don’t love your chair and want to exchange it for another? We would love to keep your business. Get in touch with us and we will do everything in our power absorb as many of the fees as possible.

Cancellation Policy

Should you need to cancel an order that you recently placed, please let us know as soon as possible. Orders that are cancelled will be fully refunded minus a 3% credit card processing fee. Orders that have already been loaded for delivery or shipped must follow our return policy.

Refund Turnaround

Once a returned item has been received, it will be inspected and you will receive a refund for the total of your purchase minus any applicable return shipping costs detailed above. Products deemed damaged after inspection will not be accepted. You will receive an email from us once the refund has been processed. We typically process returns within 2-3 business days of the warehouse receiving them.

Damaged/Defective Orders

In the unlikely event that your order arrives damaged and/or defective, please contact us immediately. We are fully committed to promptly resolving any such issues.
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